I read this the other day and I can't even begin to tell you how much it resonated with me. Having spent my childhood with an alcoholic father, and now my adulthood with an addict/alcoholic son, I've heard "I'm sorry" probably thousands of times. Addicts like to apologize. But without taking the next step--changing their behavior--just what does an apology mean? This quote, I think, sums it up perfectly: "An apology without change is just manipulation." Wow. Just wow. That is so incredibly true, IMO. What do others think?